Location | Hours
Spa Policies | FAQ's
Located high in the sky, in the heart of downtown Vancouver in the iconic commercial Seymour Building, one block from the Granville SkyTrain station and Pacific Centre.
ARRIVING BY FOOT OR TRANSIT?
Because of our central location, the Fawns & Fellows™ studio is within quick walking distance of most corners of the downtown core. If you are a little farther away, catch your local bus or jump on the Train. We are close to most major routes and both the Granville and Waterfront stations. Check out TransLink maps here:
Granville Station & Vancouver City Centre Station
ARRIVING BY CAR?
Metered parking is available on both Seymour Street and Richards Street, and there are multiple parking garages located on Seymour, Richards and the surrounding streets.
Unfortunately since the day spa is an airy, open-concept space, dangerous chemicals, sharp implements and scalding hot radiator pipes are within reach of little hands. As such we have a strict 'no children' policy. Other guests? Read on...
EARLY? WAITING AREA FOR GUESTS?
Always early? That's awesome! While we are the one spa where you don't have to arrive early to check in - we have a small waiting area for you to do so if you find yourself a few moments ahead of schedule! Please remember, if you arrive way too early we may not be able to buzz you in while we have our hand full with clients - literally. GUEST POLICY: As no one likes an audience during intimate services we ask that you respect other clients who could be in the studio for a service with another esthetician and have your guests wait elsewhere. There are many coffee shops, and the mall nearby to peruse and retreat to! We take our one-on-one time and tranquil private environment seriously. (And even the most patient mother or husband starts to get antsy after the one hour mark.)
IS MY PET ALLOWED?
It's a strict no.
LATE? RESCHEDULING AND CANCELLATIONS? SICK?
If you are more than a few minutes late your appointment may be incomplete, or cancelled at Miss Starr's discretion. Appointments are booked back-to-back and allow just enough time for your service and cleaning/sanitization before the next one. Sick? If you come down with a cold we will do anything we can to rebook you once healthy. Keep in mind: you will be turned away at the door, at our discretion, if you do not reschedule ahead of time. Cancelling? You must cancel through the link in your e-mailed appointment confirmation, reminder OR your personal online account up to 48 hours prior. No phone calls or texts will be considered as cancellation notice.
Full details for Signature Keratin Lash Lift clients on the Signature Keratin Lash Lift tab/page: www.fawnsandfellows.com/yumilashesbc
Your lives are busy, and our time is flexible, so we will work to accommodate your schedule. We generally schedule appointments between 8:00 am to 10:00 pm every day of the week, but have been known to open early or stay late for our clients - just ask!
PAYMENT TYPES ACCEPTED? DEPOSITS?
We accept all major credit cards and good, old-fashioned cash. We don't get a lot of cash so we don't keep much change on hand - try to keep that in mind before pulling hundreds out of the trusty bank machine!
We may require a credit card deposit for certain services, and will contact clients if required.
CAN I USE MY BOOKING LINK/ACCOUNT FOR FRIENDS AND FAMILY?
No, unfortunately you can't book friends, family, your neighbor or strangers using your FlexBooker account/booking link. We'd love to take you all but there just isn't enough time in the day (or days in the year)! We may restrict or remove accounts associated with this activity.
Fawns & Fellows™ reserves the right to refuse service to any client or patron for any reason. Appointments made through the online booking system are not a guarantee for service.
Spa Policies may be updated and reworded as needed and all clients are responsible for familiarizing themselves with and obeying the spa policies.